Warranty Information

At Dulce Dom, we stand by the quality and craftsmanship of our products. To ensure your complete satisfaction, all products sold through our stores are covered by a 180-day warranty from the date of purchase.

Warranty Coverage

Our 180-day warranty covers the following:

• Defective Materials: If your product has been manufactured with materials that do not meet our quality standards, we will replace or repair the item as necessary.
• Faulty Workmanship: If any defects in workmanship are found, we will take appropriate action to rectify the issue.

Warranty Exclusions

The warranty does not cover:

• Normal Wear & Tear: Natural aging and ordinary wear from use are not covered by this warranty.
• Damage Produced Deliberately: Any damage that has been intentionally inflicted on the product is not covered.
• Customer Modifications: Damage resulting from unauthorized alterations or modifications made by the customer will void the warranty.

How to Make a Warranty Claim

If you encounter any issues with your product that you believe are covered by this warranty, please reach out to our customer service team at after_sale_1@outlook.com. We are committed to providing a hassle-free exchange process to ensure your satisfaction.