Shipping policy
Shipping Country
DulceDom offers free shipping on all orders within the 48 contiguous United States. Please note that our free shipping service excludes shipments to PO Boxes, Military APO/FPO addresses, as well as locations in Hawaii, Alaska, Puerto Rico, the Virgin Islands, and Guam.
Shipping Information
At DulceDom, we are pleased to provide complimentary shipping on all orders placed through our website. We understand the importance of convenience and transparency in your shopping experience, which is why every purchase you make—regardless of the product's size or weight—will be shipped to you at no additional cost. Our commitment to offering free shipping ensures that you can shop with confidence, knowing that the price you see is the price you pay. Enjoy the benefits of free shipping on every order at DulceDom.
Shipping Method
At DulceDom, we are committed to ensuring that your orders are delivered efficiently and securely. We utilize a single, streamlined shipping method designed to balance cost-effectiveness with prompt delivery. The carrier chosen for your shipment is carefully selected based on your location. Our priority is to use the most reliable and expedited service available, ensuring that your order arrives swiftly and in excellent condition. By opting for this method, we avoid the delays and inconsistencies often associated with less reliable shipping options, providing you with the best possible delivery experience.
Transportation Time
DulceDom is committed to providing a clear and reliable delivery timeline for your convenience. Below is an overview of our standard shipping time frames:
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Order Processing: All orders are processed within 1 to 2 business days. For orders placed with payment completed before 12pm PST, we aim to process and ship them on the same day, excluding national holidays and weekends.
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Shipping Duration: Once shipped, you can expect your order to arrive within 3 to 10 business days. This time frame is an estimate and may vary based on factors such as the carrier’s schedule and local delivery conditions.
- Shipping Confirmation: After your order has been shipped, you will receive a shipping confirmation email containing a tracking number. Please allow 1 to 2 business days for the carrier's system to update the tracking status.
*Disclaimer: Please note that orders placed during national holidays or public holidays may experience delays. If you require further information regarding your order status, please email our customer service team via support@dulcedom.com.